Hi, I’m Sofia —

UX PRoduct Designer•Stuttgart

I care deeply about the details while also maintaining a strategic mindset to create consistent user experiences across the entire customer lifecycle.

My Work ↓

Case study

Guided Troubleshooting for a Connected Product Ecosystem

My goal was to help users resolve technical issues independently and with that reducing reliance on customer support.

VOLUNTARY WORK

Recreating Website for a Local Club

My task was to rebuild the website by applying a structured UX process. The goal was to help the club return online as quickly as possible while creating a maintainable solution for the future.

Case study

Optimizing the Workflow of an ERP System

Redesign of Sulzer’s internal ERP system, SAMT, with a strong focus on improving usability and user experience.